Overview



What is Microsoft Teams Phone?

Microsoft Teams Phone is a cloud-based phone system that integrates with your Microsoft 365 subscription. It allows you to make and receive calls, chat, and share files with your colleagues and customers from any device, anywhere. You can also access advanced features like voicemail, call forwarding, call recording, and auto attendant.

Why choose Microsoft Teams Phone?

Microsoft Teams Phone offers you many benefits, such as:

  • Easy setup and management: You can use your existing phone numbers or get new ones from Microsoft. You can also manage your phone system settings and policies from the Microsoft Teams admin center.
  • Cost savings: You can save money by eliminating the need for separate phone lines and hardware. You can also take advantage of flexible calling plans and pay-as-you-go options.
  • Security and compliance: You can trust that your calls and data are protected by Microsoft's enterprise-grade security and compliance standards. You can also use features like encryption, multi-factor authentication, and data loss prevention to enhance your security.
  • Seamless integration: You can enjoy a consistent and unified experience across all your devices and apps. You can also integrate your phone system with other Microsoft 365 services, such as Outlook, SharePoint, and OneDrive.
  • Enhanced productivity: You can boost your efficiency and collaboration by using features like screen sharing, live captions, and transcription. You can also use Microsoft Teams Phone with other productivity tools, such as Power BI, Dynamics 365, and third-party apps.

How to get started with Microsoft Teams Phone?

To get started with Microsoft Teams Phone, you need to:

  • Have a Microsoft 365 subscription that includes Microsoft Teams.
  • Choose a calling plan that suits your needs. You can either use Microsoft's calling plan or use your own service provider.
  • Assign phone numbers and licenses to your users. You can either port your existing numbers or get new ones from Microsoft.
  • Configure your phone system settings and policies. You can customize your dial plans, call queues, auto attendants, and more.
  • Start making and receiving calls from your Microsoft Teams app. You can use any device, such as a desktop, laptop, mobile, or desk phone.