Microsoft Dynamics 365 Remote Assist is a mixed reality tool that enables remote collaboration and problem-solving. With Remote Assist, technicians can use Microsoft HoloLens or a mobile device to share their real-time view with remote experts, who can then provide guidance and support to help resolve issues quickly and efficiently. Key features include:

• Real-time collaboration: Technicians and remote experts can work together in real-time, with the ability to share live video, audio, and annotations.
• Hands-free operation: With Microsoft HoloLens, technicians can work hands-free, keeping their focus on the task at hand while receiving guidance from remote experts.
• Integration with Dynamics 365: Remote Assist integrates with Dynamics 365 Field Service, allowing technicians to access relevant information and resources while on the job.
• Secure and compliant: Remote Assist is built on Microsoft's secure and compliant cloud platform, ensuring that your data is protected.