I gather my information from Elisa's corporate customer guidelines. As I am still in early development, it might take me a bit of time to think about your questions, and I may not have all the answers and sometimes I might get it wrong. However, I am constantly learning and improving. If I don't get it right the first time, please try asking in a different way. Currently, I am in early beta mode and part of a pilot program.
Microsoft
User subscription that includes Dynamics 365 for Customer Service, Enterprise edition. Microsoft Dynamics 365 Customer Service is a part of the Digital Contact Center Platform that provides best-in-class customer service through live customer engagements, agent collaboration, advanced telephony, and AI-based analytics.
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